Storm Arwen: Final push to restore electricity to remaining 1,800 customers across the region

Engineers from Electricity North West are continuing to work into the night to restore the remaining 1,800 properties without electricity in the North West following the devastation caused by Storm Arwen.

Paul Bircham, Electricity North West’s Regulation and Communications Director, said: “Our teams have been working before first light and into the night every day since Storm Arwen hit our region.

“We have restored power to over 115,000 properties and we are now focusing our efforts on the remaining 1,800 customers without electricity, predominantly in Cumbria. The remaining repair work is extremely complex due to the severity of the damage, but we are confident that no customers affected by Storm Arwen will be without power past the weekend.”

Electricity North West is still aiming to restore customers by Friday (3 December). The company is urging any customer whose postcode is not listed alongside a fault on its website to call 105 to report it as soon as possible.

Paul added: “We are deploying generators to complex faults that cannot be immediately fixed to ensure customers are back on supply as quickly as possible.

“Some of the faults we are dealing with are problematic, and some customers may see their electricity supply turning off and on as we work towards permanent restoration.”

The company has set up respite centres and food vans in affected areas for customers still without electricity. It is also providing free overnight accommodation at the YMCA in LA12 8BD.

See food van locations and other key information, including how eligible customers can claim compensation payments at www.enwl.co.uk/StormArwen.